Hi there,
It is very interesting and scary reading a couple of these articles. I think that Libraries are going through one of if not the biggest change this profession has seen. While the core service of providing books for people to read will continue for some time, it's the information delivery that has moved in leaps and bounds.
The service we provide our customers is split between two levels, there's the younger more online savy generation who crave the latest inovations and there's the mature generation who would still like to access information from books. This puts a lot of pressure on Libraries and staff to offer the same level of sevice to both areas.
Marketing of Libraries in the past has been to get people in the door but, in the not so distant future measuring the success of marketing will be the number of visits to web sites, databases or members on disscussion boards.
This Learning 2.0 training is an invaluable training tool showing what is out there and how to use it. Library staff will need these programs to be able to keep up with online technologies.
Another interesting thing will be in years to come will we need the big library buildings that we (some of us) have today? There might be rooms full of computers called Libraries one day. Lets hope it's a long way away.
Bye
Bren At Work
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